SHIPPING POLICY
Shipping Policy
Thank you for shopping with us! Here's everything you need to know about our shipping policy:
Processing Time:
- Orders are typically processed within 1 business day after payment is confirmed. During peak seasons or promotions, processing times may vary.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order. You can view the shipping cost at checkout before completing your purchase.
- Shipping is free on orders of $75.00 or more (excluding Alaska, Hawaii, and Canada).
Tracking Information:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can also track your order directly on our website.
Shipping Restrictions:
- We currently only ship within the contiguous United States, Alaska, and Hawaii and Canada.
Shipping Carriers:
- We work with reliable carriers such as USPS, UPS, and FedEx to ensure your order is delivered safely and on time.
Delivery Issues:
- If you encounter any issues with your delivery, please contact our customer service team immediately (800-635-3594, option 2). We will work with the carrier to resolve the issue as quickly as possible.
Shipping Holidays:
- Please note that we do not ship orders on Fridays, weekends or holidays observed by our shipping carriers. Orders placed on these days will be processed on the next business day.
International Shipping:
- At this time, we do not offer international shipping (excluding Canada). We apologize for any inconvenience this may cause.
Shipping Policy Updates:
- We reserve the right to update our shipping policy at any time. Updates will be posted on our website.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. Thank you for choosing us for your shopping needs!