In the age of disposable goods, it has become more difficult for consumers to actually find service related companies that can address their issues in a timely and cost-effective manner. One thing we have learned over the years, when customers call to discuss their concerns, they must feel like their particular issues are also equally important to us.
You've heard the old adage by Theodore Roosevelt - "people don't care what you know, until they know that you care." We are diligent to operate our business by this principal when taking care of our customers.
No question is too big or too small when it comes to our service department. So, if you are new to our product, or you've been using it for 25 years, we are just a phone call or email away with your answer. If we don't know the answer right then, we will research and get the answer to you as soon as possible to resolve your situation.
Call us at 800-635-3594 or email us at helpdesk@hydrofloss.com
Thanks for stopping by!!